What should a tower operator do if they encounter a stalled train?

When a tower operator encounters a stalled train, the appropriate action is to contact the Rail Command Center (RCC) for guidance. The RCC is equipped with the necessary information and resources to handle such situations effectively. They can provide instructions on how to safely manage the stalled train, including the possibility of dispatching maintenance crews or coordinating with other trains in the area to prevent further disruption.

In handling rail operations, safety is paramount, and communicating with the RCC ensures that trained professionals can assess the situation and develop a safe and efficient response plan. This collaboration allows for a quick resolution and helps maintain overall system integrity and passenger safety.

Attempting to move the train immediately could lead to hazardous situations, especially if the cause of the stall is not understood. Ignoring the situation is not feasible in rail operations, as it could lead to severe delays and unsafe conditions. Informing nearby passengers of the delay might be part of the operator's responsibilities, but it does not address the immediate operational concerns or the necessary steps to resolve the stalled situation, hence the focus should be on coordinating with the RCC first.