What should the tower operator do in case of a customer under the train?

In a situation where there is a customer under the train, the tower operator's immediate priority is to ensure safety. Alerting emergency services is critical because professional assistance is necessary to address the situation appropriately and safely. Emergency responders are trained to handle such incidents and can provide the required medical attention or rescue services.

Continuing normal operations could exacerbate the situation, potentially leading to further harm to the individual involved or putting other passengers and train staff at risk. Notifying other trains to stop is important, but it should be coordinated with emergency services to ensure a timely response. Waiting for the customer to move is not a viable option, as it could lead to serious consequences and delays in providing the necessary aid. Thus, swiftly alerting emergency services is the most appropriate action for the tower operator to take in this critical scenario.